Shipping & Returns

Your pack shipment

The packages are usually sent immediately and you receive them within a period of 24 or 48 hours after receipt of your payment. Shipping is the standard, delivery without signature.

Shipping costs include packing and handling. They may contain a fixed and a variable part based on the price or the weight of your order. We recommend that to consolidate their purchases a just order. We can not grouping two different commands and I have to pay shipping for each.

Your package is sent at your own risk, special attention to the packages containing fragile items. The majority of goods with national, provincial or local destination will be sent in an envelope with sufficient protection to prevent damage.

You should check the condition of the goods at the time of its receipt and can do to contain the damage, if any, to the dealer should take note on the delivery note.

DELIVERY AND TERMS OF CARRIAGE ON ORDERS MADE FROM COUNTRIES INSIDE OR OUTSIDE THE EUROPEAN UNION.

Shipments to these countries have different rates depending on the areas of transport. Orders which are delivered in these countries, will not have transportation discount by amount of purchase. Delivery times will be between 2 and 10 days, counting from the date of issue of the package. The costs of customs if they occur will always be to the purchaser.

Products may be returned provided that you keep intact the precinct, especially cosmetics, as they advise health standards. The return transport costs will always be borne by the purchaser. This standard shall apply to all buyers regardless of their place or nation of residence. Received the goods will be reviewed the perfect state of: seals, cardboard boxes and packaging, all are in perfect condition, then will produce the requested change of the goods or by reimbursement voucher purchase.

 

Price of transportation established by Nacex until 2 Kg.:

Zone A: UK, Pass Netherlands ........................................................ 16.44€ + IVA.

Zone B: Czech Republic, Sweden, Republic of Ireland, Slovakia, Estonia, Latvia, Lithuania and Bulgaria ................................................................... 32.52€ + IVA.

Zone C: Denmark ........................................................................... 27.08€ + IVA.

Gibraltar: ....................................................................................... 19.01 + IVA.